FAQ

Questions?
We’ve got answers.

Shipping, sizing, returns, and where your money goes. If you don’t see your question here, just ask.

Orders & shipping

How much is shipping?

Shipping is free on every order in the US. For Canada and other countries, shipping is calculated at checkout.

When will my order ship?

We pack every order by hand in Fayetteville, Arkansas, and usually ship within 1–3 business days. You’ll get an email with tracking as soon as it’s on the way.

What’s the holiday shipping deadline?

Order by December 16 for delivery in time for the holidays with standard shipping.

Do you ship internationally?

Yes. Shipping rates for orders outside the US are calculated at checkout.

Can I change or cancel my order?

Email us at jen@anywaysocks.com as soon as possible. If your order hasn’t shipped yet, we’re happy to change or cancel it.

Where’s my order?

Check your shipping confirmation email for a tracking link. If something looks off, or it’s been more than a week, email jen@anywaysocks.com with your order number and we’ll track it down.

Deals & discounts

How does Buy 3, Get the 4th Free work?

Add any four sock sets to your cart and the lowest-priced set is free. The discount applies automatically at checkout, so there’s no code needed. Mix and match men’s and women’s sets any way you like.

Gift bundles are already discounted, so they aren’t part of this offer.

Do you have a discount code?

Sign up for our emails and we’ll send you a code for 20% off your first order. It’s good once per customer and can’t be combined with other discounts.

Why didn’t my discount work?

Only one discount can be used per order, and the 20% code is for first orders only. If you still think something’s wrong, email jen@anywaysocks.com and we’ll sort it out.

Sizing & fit

What size should I get?

Each product page lists its exact size. In general:

  • Women’s sets fit women’s shoe sizes 6–10 (some styles are 6–9)
  • Men’s sets fit men’s shoe sizes 7.5–12
  • Big & tall: select men’s styles come in shoe sizes 13–15
  • Compression socks come in S–M and L
Are sock sizes the same as shoe sizes?

Not always, which is confusing! A numbered sock size (like 9–11) is roughly the length of your foot in inches, not your shoe size. That’s why we list our sizes by shoe size, so you don’t have to do the math.

What’s the difference between crew, low cut, knee high, Nordic and compression?
  • Crew: our classic. Hits mid-calf and peeks out of sneakers, boots and loafers.
  • Low cut: sits just above the shoe. Great for sneakers and warm days.
  • Knee high: made for boots and skirts.
  • Nordic crew: thick, cozy knits for cold weather.
  • Compression: gentle support for long shifts, travel and busy days.

The socks

Why three socks instead of a pair?

Two socks give you one pair. Three socks give you three different combinations, plus a spare for when the dryer eats one.

There’s a deeper reason, too: Anyway was started in memory of Jen’s best friend, who had three children. They’re represented in every set. Read our story.

Are the socks actually mismatched?

Yes, on purpose! Each set has three socks designed to go together, so any two make a match. It’s cozy chaos, but intentional.

What are the socks made of?

It depends on the style. Most are a cotton blend with a little stretch for comfort and fit. You’ll find the exact materials on each product page. Want to know more? Read our guide to sock materials.

How do I wash them?

Turn them inside out, machine wash cold with like colors, and tumble dry low or hang to dry. Skip the bleach.

Any tips for opening the package?

Yes! Please don’t use scissors or a knife near the socks. A slip of the blade can snag or cut them, and we can’t accept returns on socks with cuts or holes.

Returns & exchanges

What’s your return policy?

You can return or exchange socks within 30 days of receiving them, as long as they’re unworn and in their original packaging. Email jen@anywaysocks.com to start a return and we’ll send you a return label. The cost of the label is deducted from your refund.

Sale items and gift cards can’t be returned. See our full refund policy.

My socks arrived damaged or defective. What do I do?

We’re so sorry! Email a photo of the issue and your order number to jen@anywaysocks.com within 30 days of delivery, and we’ll make it right.

Can I exchange for a different style or size?

Yes. Email jen@anywaysocks.com within 30 days and tell us what you’d like instead.

Giving back

How much do you donate?

At least 10% of gross revenue (not just profit) goes to organizations and shelters that support survivors of domestic abuse. As we grow, our goal is to give even more.

Where does the money go?

Online sales support our local shelters in Northwest Arkansas: NWA Women’s Shelter and Peace at Home. When you buy Anyway Socks in a store, the donation goes to a shelter or organization in that store’s community. We share updates about our giving with our email list and on social media.

Why domestic abuse?

Because it’s personal. Jen started Anyway after losing her best friend to domestic violence. Every set is a reminder that if you’re in a bad situation, you can leave any way you can. Read our story.

I need help. Who can I call?

If you or someone you know is experiencing domestic abuse, call the National Domestic Violence Hotline at 1-800-799-7233 or visit thehotline.org. In Northwest Arkansas, call the NWA Women’s Shelter at 479-246-9999. If you’re in immediate danger, call 911.

Gifting

Do you have gift sets?

Yes! Our gift bundles include three sock sets (nine socks) ready to give. Every single set also makes an easy, under-$20 stocking stuffer. Shop stocking stuffers.

Is this a good gift for someone who has experienced abuse?

Absolutely. Many customers give Anyway Socks as a gentle, no-pressure reminder that their loved one deserves safety and joy. If you’d like, you can point them to our site, where we share the meaning behind the socks in a thoughtful way.

Can I send socks directly to someone else?

Yes. Just enter their address as the shipping address at checkout.

Stores & wholesale

Where can I buy Anyway Socks in person?

You can find us at Dillard’s and at boutiques across the country. Use our store locator to find one near you.

Can I sell Anyway Socks in my store?

We’d love that! Visit our Become a Retailer page to apply for wholesale. Retail partners choose a local domestic abuse organization to support with their sales.

How do I contact you?

Email jen@anywaysocks.com. We’re a small team and we read every message.

Get 20% off your first set

Plus first dibs on new drops and updates on where your donation went.